Shipping Policy

Shipping Policy - the basics

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Thank you for shopping with Nessa’s Unique Emporium! We take pride in handcrafting your candles with care and ensuring they arrive safely and on time. Please review our shipping policy below.

1. Processing Time

All orders are processed within 1 to 5 business days (Monday–Friday, excluding holidays).

During peak seasons or high-demand periods, processing times may be slightly extended. We’ll notify you by email if there are any delays.

2. Shipping Methods & Delivery Times

We currently offer standard shipping through trusted carriers such as USPS, UPS, or FedEx. Delivery times depend on your location and chosen shipping method.

Shipping Option Estimated Delivery Time Notes

Standard Shipping 3–7 business days (after processing) U.S. only

Expedited Shipping 2–3 business days (after processing) Additional charges apply

Local Pickup (if applicable) Available within [your area] You’ll receive pickup instructions via email

Note: Delivery times are in addition to the processing time of 1–5 business days.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight, destination, and selected shipping method.

We may offer free shipping promotions from time to time, which will be clearly advertised on our website.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. Shipping Locations

We currently ship within the United States.

International shipping is not available at this time.

6. Incorrect Addresses

Please ensure your shipping information is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, please contact us immediately at support@nessasuniqueemporium.com

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7. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, contact us within 7 days of the delivery date.

We’ll work with the carrier to resolve the issue and may offer a replacement or store credit, depending on the circumstances.

8. Questions?

We’re here to help! If you have any questions about your shipment, tracking, or delivery, reach out to us at:

Nessa’s Unique Emporium

Email: support@nessasuniqueemporium.com

Website: www.nessasuniqueemporium.com

Would you like this policy combined into a downloadable document with your other legal pages (e.g., Privacy Policy, Terms, Legal Disclaimer), or should I prepare a standalone PDF just for this?Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.